Privacy Policy
Effective date: September 2025
At Dr Archy’s Aesthetics, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and safeguard your personal information when you use our website, book appointments, or receive treatments.
1. Who We Are
Dr Archy’s Aesthetics is a medical aesthetics practice based in Cumbria, UK. Treatments are carried out by Dr Archana Ahilan (GMC registered).
2. Information We Collect
We may collect the following information when you use our services:
Name, date of birth and contact details (email, phone, address)
Medical history and health information relevant to your treatment
Payment information for bookings
Notes from consultations and treatments
Website usage data (via cookies and analytics tools)
3. How We Use Your Information
Your information is used to:
Provide safe, appropriate medical aesthetic treatments
Manage bookings, payments and appointment reminders
Communicate with you about your care, aftercare or enquiries
Meet legal and regulatory obligations as a GMC-registered doctor
Improve our website and services
We will never sell or share your personal data with third parties for marketing purposes.
4. Legal Basis for Processing
We process your personal data under the following bases:
Consent – when you voluntarily provide information
Contract – to deliver the treatments and services you request
Legal obligation – to meet UK medical and regulatory requirements
Legitimate interests – to improve our services and client experience
5. Data Storage & Retention
Medical records are stored securely in accordance with GMC and UK GDPR requirements.
Personal data is retained for the minimum period necessary (usually 7 years for medical records, unless required longer by law).
Digital data is stored securely with encryption and password protection.
6. Your Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data (where legally permitted)
Restrict or object to processing of your data
Request transfer of your data to another provider
To exercise these rights, please contact us using the details below.
7. Cookies & Website Analytics
Our website may use cookies and analytics tools to improve performance and user experience. You can disable cookies through your browser settings.
8. Sharing Your Data
We only share your data when required by law, or with trusted providers (such as payment processors or booking systems like Squarespace Scheduling/Acuity) to deliver our services securely.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Dr Archy’s Aesthetics
Email: enquiries@drarchysaesthetics.com
Phone: 07747 787510
Address: Old Court, Ambleside Road, Keswick CA12 4AF
If you are unhappy with how your data is handled, you also have the right to contact the Information Commissioner’s Office (ICO) at www.ico.org.uk
